All young people using Kibble services have a right to feel safe, secure and respected. This section introduces the ways in which we safeguard young people against harm, through our zero tolerance policy on bullying, a focus on online safety and evidence-based, structured interventions for self-harm.

Protecting Young People from Bullying & Harassment

Bulling is not always obvious and can take many forms, including:

  • Being teased, made fun of, or being called names.
  • Being hit, pushed or kicked, or being threatened with violence.
  • Being singled out because of who you are or how people see you.
  • Receiving abusive messages or comments online.
  • Having belongings taken from you or damaged on purpose.
  • Being made to do things you don’t want to do.

At Kibble we operate a strict no bullying policy, and we need everyone’s help to make sure that bullying doesn’t happen. If you’re concerned that a young person in your care is being bullied, please let us know. There’s no single or simple solution for every child who feels they’re being bullied, but our staff at Kibble are trained to listen and will respect your privacy.

Confidential help and advice on bullying is also available online via the Respect Me website or through ParentLine Scotland, freephone 08000 28 22 33.

Safeguarding Young People Online

While the Internet and social media have transformed the way that young people interact with each other and the world, it can be a confusing and sometimes dangerous space. Young people online are exposed to serious risks of harm, like identity theft, cyber-bullying and exploitation. At Kibble, we’re committed to helping young people stay safe online. Our staff are there to support young people to use the Internet and social media responsibly – and to help when things go wrong. We work to ensure that young people are protected from abuse, and are educated and empowered to make informed choices about what they share online.

  • Think U Know provides advice for young people and their parents or carers to help them use the Internet responsibly and to report abuse. It’s run by CEOP, the Child Exploitation and Online Protection Agency. They have information on how to set-up parental controls on computers and mobiles to restrict the content that young people can access, and who to contact if you have concerns about a young person’s online activity.

Understanding Self Harm

Self-harm – deliberately hurting oneself as a way of dealing with emotions – affects young people from all sections of society, but evidence suggests that care-experienced young people are at greater risk. At Kibble, all managers and front-line staff are trained in self-harm and suicide intervention, and work to actively support young people with an individualised safety and support plan. Our SIS offer evidence-based, tailored therapeutic interventions for young people who are assessed at being at risk of self-harming behaviour.

Self-harm is a complex issue and can occur for many reasons. It can be very distressing for a parent or carer, and you may feel angry, betrayed and confused by the behaviour of the young person in your care. Supporting young people who self-harm takes a lot of strength and courage, and you don’t have to go through this alone.

  • The charity Young Minds have a dedicated support line for parents of carers concerned about a young person and self-harm. You can call them free on 0808 802 5544.
  • The National Self-Harm Network runs an online forum that provides crisis support, information, advice and discussions for people who self-harm and those that support them. Sign up to their forum and join the conversation.

Safe Crisis Management® (SCM)

If a young person at Kibble displays violent or aggressive actions towards themselves or others, our staff may have to manage the situation by holding the young person in a safe way to prevent further harm.

All our frontline staff are trained in Safe Crisis Management® (SCM) techniques that help to de-escalate potentially violent situations. Physical restraint is only used when it’s necessary; our staff don’t perform holds on young people to hurt or punish them. All incidents are recorded and monitored. Depending on their placement, some young people will work together with their keyworker to put together a Behaviour Support Plan, to help everyone avoid situations that could lead to crisis.