Class 5: How Kibble Manages Its Human, Physical and Information Resources

Index:

5.1.   Management of Human Resources
5.2.   Human Resources strategy
5.3.   Human Resources policies and procedures
5.4.   Management of Kibble’s land and property assets
5.5.   Description of Kibble’s land and property
5.6.   Estate development plans
5.7.   Property and land maintenance agreements
5.8.   Employee relations structures and agreements reached with recognised trade unions and professional organisations
5.9.   Freedom of Information policies and procedures
5.10. Data Protection policy

5.1. Management of Human Resources

The Human Resources Department supports the Centre’s mission through a set of key strategies which:

  • provide support to the strategic leadership of Kibble,
  • deliver organisational development and other support services to staff
  • ensure quality assurance.

The Human Resources Department is organised into a Leadership and three functional sections each of which reports to the Senior HR Officer, Head of HR and through to the Executive Director, Finance.  On human resources policy there is also a reporting line through to the Board through the Senior Management Team.

5.2. Human Resources Strategy

“People Matter”

To engage in best practice human resource management that enables excellence.

Vision Statement

Kibble Education and Care Centre is recognised locally and nationally as an employer of choice and a model of best practice human resource management.

This vision will be achieved, through consultation and communication with all stakeholders, by

  • providing high quality professional HR expertise
  • being collaborative, consultative and supportive
  • fostering and sustaining relationships
  • modelling inclusive behaviour in all our services
  • benchmarking our services nationally and internationally to foster continuous improvement
  • aligning our services to the organisation’s core business
  • facilitating culture change
  • utilising transparent systems and regularly evaluating these
  • identifying and responding positively to new challenges

5.3. Human Resources Policies and Procedures

Selection and Recruitment
http://www.kibble.org/wp-content/uploads/2017/03/IMS-SBD-QUA-003-Document-Extract-Selection-and-Recruitment.pdf

Equal Opportunities
http://www.kibble.org/wp-content/uploads/2017/03/IMS-SBD-QUA-003-Document-Extract-Equal-Opportunities.pdf

Flexible Working
http://www.kibble.org/wp-content/uploads/2017/03/IMS-SBD-QUA-003-Document-Extract-Flexible-Working.pdf

Conduct
http://www.kibble.org/wp-content/uploads/2017/03/IMS-SBD-QUA-003-Document-Extract-Conduct.pdf

Disciplinary
http://www.kibble.org/wp-content/uploads/2017/03/IMS-SBD-QUA-003-Document-Extract-Disciplinary-Procedures.pdf

Whistle Blowing
http://www.kibble.org/wp-content/uploads/2017/03/IMS-SBD-QUA-003-Document-Extract-Whistle-blowing.pdf

Leavers
http://www.kibble.org/wp-content/uploads/2017/03/IMS-SBD-QUA-003-Document-Extract-Leavers-Policy.pdf

5.4. Management of Kibble’s Land and Property Assets

Kibble is committed to managing its property assets efficiently and effectively to support the services offered across the organisation.  Management of Kibble’s land property assets sits with the Maintenance Team overseen by the Facilities Manager, overall responsibility defers to the Senior Management Team.

As operationally sensitive material is covered in this section, it will not be available as part of the publication scheme.  If information relating to specific land and property procedures or protocols is required, please submit a freedom of information request.

5.5. Description of Kibble’s Land and Property

Kibble is located in a 17 acre site in Paisley.  The campus grounds have been developed with a number of buildings to support the business needs, including residential and day units, education buildings, offices and a secure unit.  The campus layout is of a village format with considerable gardens and green areas to complement the location.

5.6. Estate Development Plans

 As operationally sensitive material is covered in this section, it will not be available as part of the publication scheme.  If information relating to specific land and property procedures or protocols is required, please submit a freedom of information request.

5.7. Property and Land Maintenance Arrangements

The property and maintenance of the land and property is primarily carried out by the in house maintenance team.  When required external companies are used to support the maintenance of the land and property.

As operationally sensitive material is covered in this section, it will not be available as part of the publication scheme.  If information relating to specific land and property maintenance is required, please submit a freedom of information request.

5.8. Employee Relations Structures and Agreements Reached with Recognised Trade Unions and Professional Organisations

We currently have agreements with the following organisations:

EIS
Unison
SSSC
BPS
Nursing and Midwifery Council
GTC

5.9. Freedom of Information Policies and Procedures

Under Freedom of Information (Scotland) Act 2002, you have a right to access all recorded information held by us. The Act aims to increase accountability, openness and transparency.

We currently publish a lot of information (via website etc.) regarding our services, as well as a Freedom of Information Publication Scheme, and therefore the information that you require may already be available. Please check if this information is available before submitting a request.

Under FOISA we are required to provide the requested information, provided that there are no exemptions and that we hold the information that is being requested.

There can be exceptions such as information that would breach the confidence of another person/party. More detailed information on exemptions can be found on the Scottish Information Commissioner’s website http://www.itspublicknowledge.info/YourRights/WhatMightINotSee.aspx

There are several ways in which to access this information:

Online:
The information in our Publication Scheme is available to access via our website. This Guide to Information contains hyperlinks, which should direct you to the relevant page or document. If you are still unable to access the information you require, the please contact the Data Protection Officer by any of the following methods:

Email: Information&Records@kibble.org

Our ‘Request for Information’ form is available to download. This can be completed and returned to us at the above email address.

Post:
Information & Records Officer
Kibble Education and Care Centre
Goudie Street
Paisley
PA3 2LG

Telephone: 0141 889 0044

Please ensure in all correspondence that you include name and address details, as well as exact details of the information required.

In some cases it may be possible to attend an appointment at our offices in order to view information.

5.10. Data Protection Policy

As an organisation we hold personal information on staff, young people and others, in order to carry out our services and responsibilities. It is important that how this information is acquired, processed, held and destroyed, complies with the Data Protection Act 1998.

By law, individuals are entitled to request access to information that we hold on them, as well as apply for rectification of inaccurate details. There are several ways to access this information:

Email: Information&Records@kibble.org

Download  the Subject Access Request form and email it to the above email address.

Please see our data protection policy at:
http://www.kibble.org/wp-content/uploads/2017/03/IMS-HRD-012_-_Data_Protection_Policy.pdf

Post:
Information & Records Officer
Kibble Education and Care Centre
Goudie Street
Paisley
PA3 2LG

Telephone: 0141 889 0044

As well as the request form, the requester will be required to provide proof of identity by means of 2 forms of personal ID – one photograph ID, and one with their current address.

We are able to charge a fee of £10 in order to process a subject access request; however we will advise you if this is required.

You request will be dealt with within 40 calendar days.

Personal data will only be retained for the length of time the data is required for the specific purpose for which it was acquired. To retain personal data for longer than it is required is a breach of the 5th data protection principle.